Frequently Asked Questions (FAQs)
I couldn’t return my books because the book drops were closed. Do I owe a fine?
Nope! If your books were due on or after March 17 (when we closed to the public), you will not be charged in overdue fines.
Why don’t you have the books I want?
Because of COVID-19, a number of places temporarily shut down or have been operating with fewer employees. Naturally, this creates delays in materials. Don’t worry – the books you love are on their way. In the meantime, can we suggest something else you might enjoy?
I know someone brought back the book I want, why do I have to wait for my books?
As things are returned, they are quarantined for 72 hours before recirculating. This is to ensure the safety of you and your favorite library staff. We promise that we will get that book or movie to you – it may just take a little longer.
Do I have to wear a mask to use the library?
Just like we can’t make you read Jane Austen, we can’t make you wear a mask.
However, the Commonwealth of Virginia Executive Order 63 does require that anyone over the age of 10 wear a face covering in public buildings. Executive Order 63 strongly encourages children over the age of 2 to wear a face covering. Persons who have trouble breathing, cannot secure or remove the face covering without assistance, or who has a medical condition limiting the use of face coverings are not required to wear a face covering.
Library staff will be wearing masks as they serve you.
What’s the deal with Summer Reading?
We are working on creating an alternative Summer Reading experience for you! This means that the program will begin later than usual, but we are working hard to make sure you have a great summer reading experience :).
The program will begin on July 22 and parents may pickup Summer Reading packets each Wednesday from 10 a.m. – 12 p.m. in the Library Reading Garden. Registration ends July 10.
You’re open, so things are back to normal right?
Things may look a little different when you visit us again. For starters, staff will be wearing masks. This is not only for staff’s safety, but yours as well. In addition, plexiglass shields will be in place at the circulation desk and computer stations. Any communal toys, games, or items will not be available right away. We encourage patrons to wash their hands frequently, wear a face mask, and practice social distancing. If you are sick, or think you might be sick, we ask that you visit us when you are well.
We may also limit the number of patrons using the computers at one time to comply with social distancing and ensure that each computer is disinfected after each use. Certain areas of the library may be sectioned off to ensure social distancing measures are in place. We realize this may be confusing and frustrating at first, but we know that with your help, we can ensure that the library continues to operate safely.
Frequently Asked Questions
How do I get a library card?
To get a library card, simply come into the library at 209 Fort Branch Road and fill out an information card – this will require your driver’s license # and a reference from someone who does not live with you (a friend or a neighbor).
New patrons are allowed to check out three (3) items on their first visit.
When is the library open?
Monday: 12-8 p.m.
Tuesday: 12-5 p.m.
Wednesday: 9 a.m. – 5 p.m.
Thursday: 9 a.m. – 8 p.m.
Friday: 9 a.m. – 5 p.m.
Saturday: 9 a.m. – 1 p.m.
Do you charge to send a fax?
Yes. Local and toll-free numbers cost $1.50 for the first ten pages and $1 for each additional page.
Long-distance numbers cost $3.50 for the first page and $1 for each additional page.
Please note that while Blacksburg is considered a local number, Christiansburg numbers are not.
How much are copies?
Copies cost .15 per page in black and white (for an 8.5×11 or 8.5×14 page). Larger pages (11×17) cost .25 per page.
Color copies cost $1 per page.
How many times can I renew an item?
You may renew an item up to three (3) times before it must be returned. Please note, however, that if someone has placed a hold on an item you have, you may not be allowed to renew.
Can I donate material to the library?
The library is not accepting material donations at this time.
Does the library have a book club?
Absolutely! The Pearisburg Library Book Club meets on the fourth Monday of each month at 7 p.m. For a list of reading selections, please visit the library, check out our events calendar, or call (540) 921-2556.
In addition, the library has a county-wide book club that meets in various places around the County. To find out more about the Giles County Bookworms, find us on Facebook or call the library at (540) 921-2556.
The library doesn’t have an item I want – can I request it?
Sure! We love hearing about the titles patrons want to read and do our best to fulfill these requests.
However, please note that a number of factors come into play, including, but not limited to: price of the material, the release date of the material, or how popular the material may be to our patrons.
If we are unable to order a book you requested, you may also request an interlibrary loan.
I’ve lost my library book – what do I do?
Hey, things happen! If you’ve lost your library book, please let our staff know. We do ask that you pay any overdue fines and a replacement fee of half of the book’s value. If the book is a new release, a replacement fee for the entire value of the book may be requested.
What if I know where the book is, but the dog ate it?
If lost your library book has been damaged, please let our staff know. We do ask that you pay any overdue fines and a replacement fee of half of the book’s value. If the book is a new release, a replacement fee for the entire value of the book may be requested.
When is story time?
Story time is held every third Friday at 10:30 a.m.
Be sure to follow us on Facebook for special events and story times!